Our customers told us that they wanted an easier way to sort through their Mention results, and we couldn’t agree more with the request. Thanks to your feedback, we’re excited to announce Mention Search!
Use the new search feature to look up specific terms within an alert or sort by:
- Source (Twitter, Facebook, web, forums, images, news or video),
- Folder (inbox, archive, trash, irrelevant),
- Language, or
- Date range.
Use the new search feature to quickly identify:
- Particular support queries
- Feature requests
- Content shares
- Team member mentions
- Only positive or negative mentions
- Mentions during a specific event or time frame
These are just a few of the uses we’ve designed this new search feature for. We’re excited to hear how else you’ll use it. We know this is just the start.
This announcement comes at the heels of our new Topics feature — a tag cloud that’s unique for every alert and for every Mention user.
Topics allows you to click on a specific term for a customized search within that alert:
How will you use Mention search? Let us know in the comments below!
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