Features
Monitor
Track any topic on social media and the web and gain relevant insights instantly.
1 billion sources Real time monitoring Data up to 2 years
Analyze
Get the big picture on any topic, measure your impact with social listening metrics.
Ready-to-use templates Sentiment analysis Share of voice
Engage
Interact with your community on social media and improve your reach and engagement.
AI tools Publishing & Scheduling Respond feature
Sources
& more !
Use cases
Brand management
Understand and improve your brand's reputation online by easily identifying everything that's being said about it on the web and social media.
PR management
Measure and analyze the impact of your press relations campaigns by tracking the results and reactions of your audience.
Competitive analysis
Monitor and strengthen your market position by tracking every move your competitors make.
Crisis management
Manage and reduce the effects of a brand crisis by identifying it at an early stage and interacting with those who are fuelling it.
Market research
Identify movements in a given market and anticipate the emergence of new technologies, regulatory changes or consumer behavior.
Social media management
Manage your social media effortlessly by easily scheduling, and publishing posts to multiple social channels.
Resources
Customer stories
Delve into our Customer Stories to explore successes and experiences shared by our diverse user community.
Educational Material
Dive into our Educational Resources' hub—an extensive collection of valuable insights, guides, webinars, and courses.
Blog
Explore groundbreaking insights on social media, monitoring, and marketing strategies from top industry minds.
Help center
Empower yourself with insights and solutions! Explore our comprehensive hub designed to tackle all your queries and challenges.
Free tools
Discover our Free Tools section - a treasure trove of practical solutions and resources at your fingertips.
Alerts
Search with precision, to find exactly what you need
Spot the trends you didn’t know about
Monitor specific pages for instant updates
No one wants to drown under hundreds of pointless notifications. That’s why we made it easier for you to get the exact information you’re looking for, without any irrelevant search results. Our robot assistant analyzes the historical data of your keywords to suggest additional ones that will help you to fine-tune your search and fetch only the most relevant results.
The assistant will suggest both negative and positive keywords that you might have missed, identify the top countries and languages to target for your topic, and help you gain a better understanding of where to direct your focus.
Gain even deeper insights by monitoring specific pages on social media platforms or review sites. You’ll stay updated with the latest posts, discussions, and user feedback relevant to the brands and topics you’re monitoring, so you’ll never be caught by surprise.
Easily spot the mentions that require your immediate attention: harsh criticism, proof of love or a question about your product or service.
Uncover how your campaign or event resonated with your audience, track its impact by gathering data with our alerts, and assess the overall effectiveness of your efforts.
Stay ahead of the game by combining keyword search and monitoring of specific pages to gain valuable insights into your competitors' activities, audience feedback and online presence.