Protect your brand and build a stellar reputation online.
Get a range of tools and services to stay on top of what's said about your business online, and actively improve your reputation.
See every comment about you from customers and detractors on social media.
Track important new sites and blogs and watch for negative stories.
Watch what's said about you on valuable industry forums.
Discover influential people who can help improve your reputation.
See what's said on Yelp, TripAdvisor, and more than 70 others.
Find negative comments easily, and make sure the positives outweigh them.
Whatever your industry, your business now lives online. Social media, blogs, and review sites mean that anyone can talk about you. And you need to be able to manage what's said.
More and more, customers complain about brands online and on social. Watch for negative comments and prevent complaints from getting out of hand.
Major news articles can make or break a business. See what powerful websites say about your business, and push to get more positive press.
Bad news doesn't have to be a crisis. Respond to customers on social media and work to put their minds at ease.
Use automated reports to measure whether brand mentions are going up, how you compare with other brands, and if positive sentiment increases.
Improving your brand image is a team effort. Mention makes it easy to include everyone you need to in the process, no matter what part of the business they're in.
Communications and marketing teams can have hands-on access to monitor every social media message, blog post, and new article about the brand.
Customer success teams can watch for comments and complaints, and work quickly to help customers solve their issues.
Smart salespeople can monitor social media for people needing your services, and reach out proactively to solve their problems.
Team leaders and managers can delegate tasks, create reports, and monitor the brand's reputation from one central dashboard.
Here are just a few Mention customers monitoring and improving their reputations online.