{"id":25941,"date":"2017-04-05T12:13:13","date_gmt":"2017-04-05T10:13:13","guid":{"rendered":"https:\/\/mention.com\/blog\/?p=14588"},"modified":"2022-03-02T09:55:19","modified_gmt":"2022-03-02T09:55:19","slug":"how-the-sudden-facebook-and-instagram-api-changes-affect-mention","status":"publish","type":"post","link":"https:\/\/mention.com\/en\/blog\/how-the-sudden-facebook-and-instagram-api-changes-affect-mention\/","title":{"rendered":"How the Sudden Facebook and Instagram API Changes Affect Mention"},"content":{"rendered":"\n<p>As you&#8217;ve probably seen in the news, Facebook is currently facing questions regarding the privacy of its users. In order to reduce risks around data privacy, Facebook and Instagram (owned by Facebook) have announced <a href=\"https:\/\/techcrunch.com\/2018\/04\/04\/facebook-instagram-api-shut-down\/\" target=\"_blank\" rel=\"noreferrer noopener\">sudden changes to the information<\/a>&nbsp;they provide to third parties.<\/p>\n\n\n\n<p>The major, immediate change is that Instagram removed certain functions of its API without prior warning:<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"680\" height=\"308\" data-src=\"https:\/\/mention.com\/wp-content\/uploads\/2018\/04\/instagram-api-shut-down.png\" alt=\"\" class=\"wp-image-24430 lazyload\" data-srcset=\"https:\/\/mention.com\/wp-content\/uploads\/2018\/04\/instagram-api-shut-down.png 680w, https:\/\/mention.com\/wp-content\/uploads\/2018\/04\/instagram-api-shut-down-300x136.png 300w, https:\/\/mention.com\/wp-content\/uploads\/2018\/04\/instagram-api-shut-down-450x204.png 450w, https:\/\/mention.com\/wp-content\/uploads\/2018\/04\/instagram-api-shut-down-187x85.png 187w, https:\/\/mention.com\/wp-content\/uploads\/2018\/04\/instagram-api-shut-down-24x11.png 24w, https:\/\/mention.com\/wp-content\/uploads\/2018\/04\/instagram-api-shut-down-36x16.png 36w, https:\/\/mention.com\/wp-content\/uploads\/2018\/04\/instagram-api-shut-down-48x22.png 48w\" data-sizes=\"(max-width: 680px) 100vw, 680px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 680px; --smush-placeholder-aspect-ratio: 680\/308;\" \/><\/figure><\/div>\n\n\n\n<p>Although initially scheduled for July 31st, this change was moved up to take effect yesterday.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Why does this affect Mention?<\/h2>\n\n\n\n<p>An app&#8217;s API lets developers access and use certain aspects of that app in their own projects. In our case, we rely on the Facebook and Instagram APIs to be able to interact with those platforms.<\/p>\n\n\n\n<p><strong>Some of these changes directly affect Mention&#8217;s services<\/strong>, and we want to explain what&#8217;s changed. The biggest effects relate to our Instagram features. Facebook has also made changes, but these have not had a major impact to date.<\/p>\n\n\n\n<p>Below is a full list of the Mention services impacted. This list will be updated regularly, and we are working to provide fixes for every one of these changes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Changes to Instagram services<\/h2>\n\n\n\n<p><strong>Most of Mention&#8217;s Instagram features have been affected by this change<\/strong>. This includes your ability to collect Instagram posts as part of your social listening.<\/p>\n\n\n\n<p>Here are the specific issues Mention users are currently experiencing, in relation to Instagram.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">In your Mention feed<\/h3>\n\n\n\n<p>At present, Mention users:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Can&#8217;t view likes or comments on Instagram posts<\/li><li>Can&#8217;t like posts or comment directly on them<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">From your Influencers tab<\/h3>\n\n\n\n<p>At present, Mention users:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Won&#8217;t see influencers&#8217; profile pictures in the Discovery tab<\/li><li>Won&#8217;t see influencers&#8217; recent Instagram activity&nbsp;in their influencer profiles<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">In your Reports<\/h3>\n\n\n\n<p>At present, Mention users:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Can&#8217;t view likes or comments on posts<\/li><li>Can&#8217;t like posts or comment directly on them<\/li><li>Can still access their Instagram social report (for their own account)<\/li><li>Can&#8217;t create or view competitive Instagram reports<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Facebook updates<\/h2>\n\n\n\n<p>As of this moment, Mention&#8217;s Facebook features have not been impacted significantly. The only issue at present is that <strong>you won&#8217;t see suggestions in your competitive Facebook reports<\/strong>.<\/p>\n\n\n\n<p>This means that, for now, you won&#8217;t be able to create new competitive Facebook reports. This issue is not permanent, and will be fixed as soon as possible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Are there issues we&#8217;ve missed?<\/h2>\n\n\n\n<p>We&#8217;re working hard to keep this list updated, and to fix every issue possible. If you find an issue not on this list, please send an email to <a target=\"_blank\" rel=\"noreferrer noopener\">support@mention.com<\/a>, or contact your Account Manager directly.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As you&#8217;ve probably seen in the news, Facebook is currently facing questions regarding the privacy of its users. In order to reduce risks around data privacy, Facebook and Instagram (owned by Facebook) have announced sudden changes to the information&nbsp;they provide to third parties. The major, immediate change is that Instagram removed certain functions of its &hellip; <a href=\"https:\/\/mention.com\/en\/blog\/how-the-sudden-facebook-and-instagram-api-changes-affect-mention\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">How the Sudden Facebook and Instagram API Changes Affect Mention<\/span><\/a><\/p>\n","protected":false},"author":7,"featured_media":46554,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[328,343,345,320],"tags":[],"class_list":["post-25941","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-social-media-marketing","category-facebook","category-instagram","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Changes to the 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