{"id":47914,"date":"2022-05-09T07:40:54","date_gmt":"2022-05-09T07:40:54","guid":{"rendered":"https:\/\/mention.com\/?p=47914"},"modified":"2025-01-14T12:48:37","modified_gmt":"2025-01-14T12:48:37","slug":"mentions-features-for-reputation-management","status":"publish","type":"post","link":"https:\/\/mention.com\/en\/blog\/mentions-features-for-reputation-management\/","title":{"rendered":"Mention\u2019s Top 4 notification features for Reputation Management"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">When your brand is in crisis, the last thing your team needs is to feel behind the conversation as it&#8217;s happening. News travels fast, but social mentions travel even faster, especially if your brand is about to embark on a crisis. The key is to keep calm and use a social listening tool.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Brand awareness still reigns as the top goal for marketing today, so maintaining your reputation is an absolute must. Although it can be tedious and time-consuming, knowing exactly what your customers are talking about online is essential to react fast. Mention\u2019s notification features allow professionals to stay focused on their tasks at hand while staying connected to all conversations about their brand, a topic, or competitor.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Whether you\u2019re doing social listening as a team, or on your own, our notification features allow you to always stay connected to key conversations as they\u2019re happening.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Top Mentions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Think of Top Mentions like a daily or weekly digest email. It gives you a snapshot of the alert you\u2019ve set up, to assess the \u201chealth\u201d of your alert and the associated topic.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This email can be shared with as many users as your plan allows, and will provide an overview of top mentions for one or multiple alerts in your account.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"542\" height=\"715\" data-src=\"https:\/\/mention.com\/wp-content\/uploads\/2022\/05\/top-mentions.jpg\" alt=\"\" class=\"wp-image-47915 lazyload\" data-srcset=\"https:\/\/mention.com\/wp-content\/uploads\/2022\/05\/top-mentions.jpg 542w, https:\/\/mention.com\/wp-content\/uploads\/2022\/05\/top-mentions-227x300.jpg 227w\" data-sizes=\"(max-width: 542px) 100vw, 542px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 542px; --smush-placeholder-aspect-ratio: 542\/715;\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Why use Top Mentions?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">These notifications are a great way to view the most influential posts that your alerts are fetching during a given time period. You can even schedule them to arrive just in time before your team asks \u201chow are we doing on social?<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Instant Mentions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019re thinking about getting Mention\u2019s Company plan, a great way to stay on top of new content in your Mention Feed is through Instant Mentions. Instant Mentions are email notifications that will be sent to you for every new mention that appears in one of your alerts. You\u2019ll be able to receive up to 20 Instant Mentions for each alert you set up, and this quota will reset every month.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"536\" height=\"646\" data-src=\"https:\/\/mention.com\/wp-content\/uploads\/2022\/05\/instant-mentions.jpg\" alt=\"\" class=\"wp-image-47918 lazyload\" data-srcset=\"https:\/\/mention.com\/wp-content\/uploads\/2022\/05\/instant-mentions.jpg 536w, https:\/\/mention.com\/wp-content\/uploads\/2022\/05\/instant-mentions-249x300.jpg 249w\" data-sizes=\"(max-width: 536px) 100vw, 536px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 536px; --smush-placeholder-aspect-ratio: 536\/646;\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Why is Instant Mentions a great option for larger teams?<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Instant Mentions is sent via email for every new mention that\u2019s curated, meaning if your company likes a \u2018paper trail\u2019 of brand mentions as they happen, then this is for you!\u00a0<\/li>\n\n\n\n<li>If your job requires you to be constantly on email versus Slack, then this notification option is for you!\u00a0<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Spike Notifications&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"\/en?page_id=18956\" target=\"_blank\" rel=\"noreferrer noopener\">Mention Spike<\/a>, helps you be proactive instead of reactive when it comes to your reputation management strategy.&nbsp; When a topic you\u2019re monitoring is getting more mentions than usual, we\u2019ll send you a notification \u2013 <a href=\"https:\/\/mention.com\/en\/blog\/introducing-mention-pulse\/\" target=\"_blank\" rel=\"noreferrer noopener\">a spike<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you don\u2019t have time to keep checking your dashboard, spikes are an easy way to keep up with important activity around your brand. You\u2019ll get a short message (email) as soon as buzz starts building.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019ll tell you when the big stuff happens, as soon as it happens \u2013 so you can react.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"506\" height=\"772\" data-src=\"https:\/\/mention.com\/wp-content\/uploads\/2022\/05\/spike-notifications.jpg\" alt=\"\" class=\"wp-image-47921 lazyload\" data-srcset=\"https:\/\/mention.com\/wp-content\/uploads\/2022\/05\/spike-notifications.jpg 506w, https:\/\/mention.com\/wp-content\/uploads\/2022\/05\/spike-notifications-197x300.jpg 197w\" data-sizes=\"(max-width: 506px) 100vw, 506px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 506px; --smush-placeholder-aspect-ratio: 506\/772;\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Spike prevents that from happening, so you\u2019re ready for:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reputation Control \u2013 Find out about a crisis immediately, so you can put the fire out.<\/li>\n\n\n\n<li>Campaign engagement \u2013 Let\u2019s say your new campaign receives major attention. Join the conversation on social media.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Real-time Notifications via Slack<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This integration can both send all your new mentions into <a href=\"https:\/\/mention.com\/en\/blog\/mention-integrations\/\" target=\"_blank\" rel=\"noreferrer noopener\">Slack<\/a> so you don\u2019t need to check your dashboard as often. Mention\u2019s Slack Integration is an option for those who simply don\u2019t have time to flip between tools. If you\u2019re an avid Slack user, you can centralize all your communication here, including real-time mention notifications in any Slack channel.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mention is a flexible tool, to ensure you\u2019re updated about your audience in a way that works for you or your team.&nbsp;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"662\" height=\"332\" data-src=\"https:\/\/mention.com\/wp-content\/uploads\/2022\/05\/real-time-notifications-via-slack.jpg\" alt=\"\" class=\"wp-image-47924 lazyload\" data-srcset=\"https:\/\/mention.com\/wp-content\/uploads\/2022\/05\/real-time-notifications-via-slack.jpg 662w, https:\/\/mention.com\/wp-content\/uploads\/2022\/05\/real-time-notifications-via-slack-300x150.jpg 300w\" data-sizes=\"(max-width: 662px) 100vw, 662px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 662px; --smush-placeholder-aspect-ratio: 662\/332;\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">With our Slack integration, you can:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customize and filter the notifications so that, for example, you\u2019re only getting Slack messages for mentions from influential websites and users.<\/li>\n\n\n\n<li>If you need to stay close to a specific Alert, create a social feed of mentions with your team in a public or private Slack channel<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">So there you have it, if you\u2019re considering getting a social listening tool but are concerned about time to use it. Fret not, Mention has a ton of different ways to keep you and your team engaged with your brand\u2019s reputation. Our notification options ensure you\u2019re in the know of your most important mentions, on your own time, as they happen.&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large men_noborder\"><a href=\"https:\/\/social.agorapulse.com\/mention-trial\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" width=\"1024\" height=\"439\" data-src=\"https:\/\/mention.com\/wp-content\/uploads\/2021\/12\/Free-Trial-CTA-1024x439.jpg\" alt=\"Free-Trial-CTA\" class=\"wp-image-45827 lazyload\" data-srcset=\"https:\/\/mention.com\/wp-content\/uploads\/2021\/12\/Free-Trial-CTA-1024x439.jpg 1024w, https:\/\/mention.com\/wp-content\/uploads\/2021\/12\/Free-Trial-CTA-300x129.jpg 300w, https:\/\/mention.com\/wp-content\/uploads\/2021\/12\/Free-Trial-CTA-768x329.jpg 768w, https:\/\/mention.com\/wp-content\/uploads\/2021\/12\/Free-Trial-CTA.jpg 1400w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/439;\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>When your brand is in crisis, the last thing your team needs is to feel behind the conversation as it&#8217;s happening. News travels fast, but social mentions travel even faster, especially if your brand is about to embark on a crisis. The key is to keep calm and use a social listening tool. Brand awareness &hellip; <a href=\"https:\/\/mention.com\/en\/blog\/mentions-features-for-reputation-management\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Mention\u2019s Top 4 notification features for Reputation Management<\/span><\/a><\/p>\n","protected":false},"author":28,"featured_media":46554,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[320],"tags":[],"class_list":["post-47914","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mention\u2019s Top 4 notification features for Reputation Management | Mention<\/title>\n<meta name=\"description\" content=\"Mention\u2019s notification features help to stay focused on 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