{"id":52850,"date":"2022-12-12T10:17:17","date_gmt":"2022-12-12T10:17:17","guid":{"rendered":"https:\/\/mention.com\/?p=52850"},"modified":"2023-02-21T14:14:26","modified_gmt":"2023-02-21T14:14:26","slug":"acces-utilisateurs-avec-workspaces","status":"publish","type":"post","link":"https:\/\/mention.com\/fr\/blog\/acces-utilisateurs-avec-workspaces\/","title":{"rendered":"G\u00e9rez les acc\u00e8s de vos utilisateurs avec Workspaces : interview du product manager"},"content":{"rendered":"\n

Plusieurs \u00e9quipes sur un seul compte Mention, c\u2019est g\u00e9rable\u202f? C\u2019est la question \u00e0 laquelle nous allons r\u00e9pondre avec Astrid Mancel, Product Manager chez Mention. Sa squad vient de lancer Workspaces, une nouvelle fonctionnalit\u00e9 pour faciliter l\u2019utilisation de Mention pour de nombreux utilisateurs.<\/p>\n\n\n\n

Bonjour Astrid, peux-tu nous parler de ton poste de PM et de ta squad ?<\/h2>\n\n\n\n

Bonjour\u202f! Je suis arriv\u00e9e chez Mention il y a 9 mois en tant que Product Manager pour la squad Users. Workspace a \u00e9t\u00e9 d\u2019embl\u00e9e un des plus gros sujets pour ma squad et moi. Le projet a \u00e9t\u00e9 particuli\u00e8rement challengeant avec de la refonte du code, de la legacy, et la n\u00e9cessit\u00e9 de challenger certaines parties prenantes.<\/p>\n\n\n\n

Dans la squad users, on a Pierre-Chanel en lead dev, Eddie et Jean-Daniel en d\u00e9veloppeurs full-stack, et enfin Victoria, Gabriel en d\u00e9veloppeurs front-end. En tout, nous sommes donc 5. Notre mission, c\u2019est de faire en sorte que tout le parcours d\u2019un utilisateur dans Mention soit fluide et sans friction. On interagit sur 80\u2009% de la web app, on a des sujets vraiment tr\u00e8s vari\u00e9s, c\u2019est ce qui fait la richesse de notre squad.<\/p>\n\n\n\n

\"\"
Astrid Mancel, Product Manager chez Mention<\/figcaption><\/figure>\n\n\n\n

Workspace, en une phrase, qu’est-ce que c’est ? Et \u00e0 qui \u00e7a s\u2019adresse ?<\/h2>\n\n\n\n

De mon point de vue, \u00e7a s\u2019adresse aux entreprises qui g\u00e8rent plusieurs types de clients et de ce fait plus particuli\u00e8rement les agences web. Les entreprises avec de grosses \u00e9quipes marketing\/com divis\u00e9es par sp\u00e9cialit\u00e9 ou par r\u00e9gions peuvent aussi y trouver un int\u00e9r\u00eat.<\/p>\n\n\n\n

Workspace permet de cr\u00e9er des espaces diff\u00e9renci\u00e9s \u00e0 l\u2019int\u00e9rieur de l\u2019appli, avec une granularit\u00e9 de r\u00f4les diff\u00e9rents, des partages de contenu et d\u2019informations contr\u00f4l\u00e9s.<\/p>\n\n\n\n

En quoi workspace va-t-il \u00e9liminer certaines difficult\u00e9s qui \u00e9taient propres \u00e0 cette cible ?<\/h2>\n\n\n\n

Jusqu\u2019ici, il n\u2019y avait pas de diff\u00e9renciation et \u00e7a posait un probl\u00e8me \u00e0 certains de nos clients. Supposons qu\u2019une unique agence web travaille pour le compte de deux marques de sports concurrentes. \u00c7a pose imm\u00e9diatement deux sujets sensibles pour l\u2019agence  : la confidentialit\u00e9 et la maitrise du budget allou\u00e9 aux campagnes de chacune.<\/p>\n\n\n\n

Avec Workspace, sur le compte Mention de toute l\u2019agence, on peut faire en sorte que les chef de projet, account manager, community manager etc qui travaillent pour la marque A, n\u2019ont acc\u00e8s qu\u2019aux informations, mentions et comptes sociaux de la marque A. Rien d\u2019autre. De l\u2019autre c\u00f4t\u00e9, l\u2019\u00e9quipe travaillant que pour la marque B, peut donc se voir attribu\u00e9 un second Workspace avec les insights et contenus de la marque B uniquement. Les deux sont parfaitement herm\u00e9tiques.<\/p>\n\n\n\n

Et, comment \u00e7a marche ?<\/h2>\n\n\n\n

En se rendant dans les param\u00e8tres de leurs comptes, les clients vont pouvoir cr\u00e9er diff\u00e9rents workspaces, y ajouter des utilisateurs et des r\u00e9seaux sociaux, y cr\u00e9er diff\u00e9rents r\u00f4les, des alertes ou encore des reports. Il y a bien s\u00fbr la possibilit\u00e9 de personnaliser cet espace avec un logo et un nom sp\u00e9cifique. C\u2019est un peu comme s\u2019ils se cr\u00e9aient de nouveaux comptes Mention, mais \u00e0 l’int\u00e9rieur d\u2019un compte unique et avec une plus grande confidentialit\u00e9.<\/p>\n\n\n\n

Il faut savoir qu\u2019il est aussi possible de rattacher un utilisateur \u00e0 plusieurs workspaces et lorsque c\u2019est le cas, il peut facilement naviguer entre ses diff\u00e9rents workspaces depuis la barre de navigation.<\/p>\n\n\n\n

Y a-t-il des limitations ?<\/h2>\n\n\n\n

Pas vraiment, disons qu\u2019on a les m\u00eames limitations que sur les plans company et ce sont ceux qui ouvrent la plus grande marge de man\u0153uvre.<\/p>\n\n\n\n

Qu\u2019est-ce qui rend Workspace de Mention plus int\u00e9ressant que les alternatives des concurrents\u202f?<\/h2>\n\n\n\n

On l\u2019a int\u00e9gr\u00e9 dans toutes les features de la web app. Cette notion de granularit\u00e9, on la retrouve aussi bien sur les alertes, que sur Reports<\/a>, Publish<\/a> et Respond<\/a>. Chez certains de nos concurrents, c’est uniquement sur une partie de l\u2019application qu\u2019on peut avoir cette s\u00e9paration.<\/p>\n\n\n\n

\"Free-Trial-CTA\"<\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"

Plusieurs \u00e9quipes sur un seul compte Mention, c\u2019est g\u00e9rable\u202f? C\u2019est la question \u00e0 laquelle nous allons r\u00e9pondre avec Astrid Mancel, Product Manager chez Mention. Sa squad vient de lancer Workspaces, une nouvelle fonctionnalit\u00e9 pour faciliter l\u2019utilisation de Mention pour de nombreux utilisateurs. Bonjour Astrid, peux-tu nous parler de ton poste de PM et de ta … Continue reading G\u00e9rez les acc\u00e8s de vos utilisateurs avec Workspaces : interview du product manager<\/span><\/a><\/p>\n","protected":false},"author":388,"featured_media":46555,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[631],"tags":[],"class_list":["post-52850","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites"],"acf":[],"yoast_head":"\nG\u00e9rez les acc\u00e8s de vos utilisateurs avec Workspaces | Mention<\/title>\n<meta name=\"description\" content=\"Astrid Mancel, Product Manager, partage son point de vue sur la mani\u00e8re de g\u00e9rer efficacement l'acc\u00e8s des utilisateurs gr\u00e2ce aux workspaces.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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