Features
Monitor
Track any topic on social media and the web and gain relevant insights instantly.
1 billion sources Real time monitoring Data up to 2 years
Analyze
Get the big picture on any topic, measure your impact with social listening metrics.
Ready-to-use templates Sentiment analysis Share of voice
Engage
Interact with your community on social media and improve your reach and engagement.
AI tools Publishing & Scheduling Respond feature
Sources
& more !
Use cases
Brand management
Understand and improve your brand's reputation online by easily identifying everything that's being said about it on the web and social media.
PR management
Measure and analyze the impact of your press relations campaigns by tracking the results and reactions of your audience.
Competitive analysis
Monitor and strengthen your market position by tracking every move your competitors make.
Crisis management
Manage and reduce the effects of a brand crisis by identifying it at an early stage and interacting with those who are fuelling it.
Market research
Identify movements in a given market and anticipate the emergence of new technologies, regulatory changes or consumer behavior.
Social media management
Manage your social media effortlessly by easily scheduling, and publishing posts to multiple social channels.
Resources
Customer stories
Delve into our Customer Stories to explore successes and experiences shared by our diverse user community.
Educational Material
Dive into our Educational Resources' hub—an extensive collection of valuable insights, guides, webinars, and courses.
Blog
Explore groundbreaking insights on social media, monitoring, and marketing strategies from top industry minds.
Help center
Empower yourself with insights and solutions! Explore our comprehensive hub designed to tackle all your queries and challenges.
Free tools
Discover our Free Tools section - a treasure trove of practical solutions and resources at your fingertips.
Gain full visibility into any topic, brand, or leading figure with our monitoring tool, which analyzes mentions from over 1 billion sources daily.
Loved by marketers, agencies and founders all around the world
Whether you’re trying to spot emerging trends, protect your brand, or watch a whole industry's activities, our monitoring tool is flexible enough to let you track anything you need.
No one wants to drown under hundreds of irrelevant notifications. That's why we made it easier for you to track specific keywords and web pages without being bothered by erratic results.
From collaborative features to organizational hacks, collecting mentions also means productivity and teamwork
All you need to know about our feature
Quickly monitor any topic or brand with the robot assistant, which will suggest additional keywords, hashtags, and countries to observe.
Boost your monitoring of any topic with the query builder to help combine keywords and boolean operators.
Optimize the power of Boolean Search and completely customize your monitoring, using up to 2,000 characters.
Get a demo
Crawl extensive sources across the web such as forums, blogs, news and review websites. Whatever you track, we'll find it on the web.
Track all major social media channels, including Facebook, X (Twitter), Pinterest, TikTok, Instagram, and LinkedIn.
Monitor US and Canadian channels regardless of where you’re located worldwide.
Access your Mention data and integrate them into your website or application thanks to our public API.
Receive all your mentions directly in your Slack channels, share the information with your entire team, and react as quickly as possible.
Improve your monitoring experience by instantly connecting your Mention Alerts to over 5,000 apps on Zapier.
The live-updated stream of all the mentions collected from extensive web and social sources, monitored pages or review sites.
Get notified anytime there is an unusually high volume of mentions matching your query.
Opt to receive email notifications once a new mention appears in your feed, to make sure you don't miss a thing.
What is a query / An alert?
A query in Mention refers to the parameters you set up to monitor online mentions related to specific keywords, phrases, or topics when you build an Alert. These queries help you track relevant discussions and content across various online channels. Discover more about this topic here.
What is a mention?
A mention is any reference to your specified keywords, phrases, or topics that appears on the Internet, including social media, news sites, blogs, forums, and more. These mentions provide valuable insights into what people are saying about your brand, competitors, or industry online.
What sources do you crawl?
Mention extensively crawls hundreds of millions of websites such as forums, blogs, news and review websites, as well as social media channels like Facebook, Twitter (X), Pinterest, TikTok, and LinkedIn.
Can I track specific pages on social media?
Sure! You can track specific pages, such as Facebook Business pages, Twitter accounts, Instagram Business pages, and LinkedIn company pages. It's a powerful tool for keeping track of all your competitors' updates. You can read more about this topic here.
How fast do the mentions come in?
The speed at which mentions come in can vary depending on several factors, including the frequency of online discussions related to your monitored keywords, the popularity of those keywords, and the volume of content being generated. In general, mentions are typically delivered in near real-time, allowing you to stay updated on relevant conversations as they happen. However, the exact speed of mention delivery may vary based on these factors. You can even benefit from historical data for up to 2 years in our Company plan.
Do you monitor TikTok?
Mention is able to fetch relevant content on TikTok's platform that relates to your keyword search. Mention will fetch new TikTok mentions if your search query matches a TikTok's description. You can read more about this topic here.
How many topics can I monitor?
The number of topics you can monitor depends on your plan. Each plan includes a number of “alerts” you can create. In all cases, you'll receive at least 2 alerts. We list the number of alerts you can have per plan here.
Can I track competitors or just my own brand?
Yes, in Mention, you can track both your own brand and your competitors. This allows you to monitor not only what people are saying about your brand but also what they're saying about your competitors, helping you stay informed about industry trends, customer sentiment, and the competitive landscape.
Do you have any tutorials?
We do! Don’t hesitate to have a look at our Help Center or to reach us directly at support@mention.com
Can I monitor hashtags?
Sure! We even recommend this as a best practice for social media such as Instagram and Twitter! If you use the basic alert, the assistant will also recommend hashtags associated with your keywords. keep in mind Mention looks for exact spelling and spacing matches. If you want to crawl the word 'hotdog' you would need to write both "hotdog" and "#hotdog" as keywords.
How can i get notified of new mentions?
You can receive notifications of new mentions through various channels in Mention, including email alerts, SMS, and in-app notifications. You can customize your notification preferences to ensure you receive alerts in the way that best suits your needs. Additionally, you can set up real-time alerts for specific keywords or topics to ensure you're promptly notified whenever new mentions matching your criteria are detected. Learn more about our notifications here.