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An alert is a keyword or set of keywords that Mention will crawl the web and social media for. A mention is a result that it finds. For example, if your alert is your company name, your mentions would be the places talking about it.
While an alert is a simple keyword search, a Boolean alert makes use of modifiers like "AND", "NOT" and "OR". Say “breakfast” is your alert, you can have “breakfast NOT egg” as your Boolean alert to pin down your results.
Easy. You will get notifications through email or in the app.
Of course! We provide an API for that. You can have a look at our detailed documentation at https://dev.mention.com.
We do! You can download Mention for Mac, iOS and Android. All of the Mention apps offer customizable push notifications.
Mention does not support PayPal payments right now. We accept credit cards and, for annual plans, wire transfer/purchase order.
Yes! We’re happy to offer NGOs 20% off the regular subscription price.
All trials are 100% free. No credit card required for sign-ups. All you need to register is your email address.
Of course! You’re free to upgrade, downgrade, or delete your account whenever you’d like. The changes to your account will be effective starting the next billing period.
Once you cancel your subscription, you move to a free account automatically. However, we cannot issue refunds or credits for partial use of service or the amount of time left in your subscription.
Yes, you can delete your account whenever you’d like, but we’ll be sorry to see you go!