Features
Monitor
Track any topic on social media and the web and gain relevant insights instantly.
1 billion sources Real time monitoring Data up to 2 years
Analyze
Get the big picture on any topic, measure your impact with social listening metrics.
Ready-to-use templates Sentiment analysis Share of voice
Engage
Interact with your community on social media and improve your reach and engagement.
AI tools
Sources
& more !
Use cases
Brand management
Understand and improve your brand's reputation online by easily identifying everything that's being said about it on the web and social media.
PR management
Measure and analyze the impact of your press relations campaigns by tracking the results and reactions of your audience.
Competitive analysis
Monitor and strengthen your market position by tracking every move your competitors make.
Crisis management
Manage and reduce the effects of a brand crisis by identifying it at an early stage and interacting with those who are fuelling it.
Market research
Identify movements in a given market and anticipate the emergence of new technologies, regulatory changes or consumer behavior.
Social media management
Manage your social media effortlessly by easily scheduling, and publishing posts to multiple social channels.
Resources
Customer stories
Delve into our Customer Stories to explore successes and experiences shared by our diverse user community.
Educational Material
Dive into our Educational Resources' hubâan extensive collection of valuable insights, guides, webinars, and courses.
Blog
Explore groundbreaking insights on social media, monitoring, and marketing strategies from top industry minds.
Help center
Empower yourself with insights and solutions! Explore our comprehensive hub designed to tackle all your queries and challenges.
Free tools
Discover our Free Tools section - a treasure trove of practical solutions and resources at your fingertips.
Gérez et atténuez les effets d’une crise de marque en l'identifiant dès les premiers frémissements et en interagissant avec ceux qui la nourrissent.
Détecter une crise le plus rapidement possible et réagir dans les meilleurs délais permet de contenir son impact. Avec Mention ,vous serez alerté en cas d’augmentation inhabituelle du volume de mentions. Vous pourrez même analyser le sentiment et le score d'influence de ces mentions et rapidement mettre en place votre plan d’action pour contenir les risques de propagation de la crise.
Suivez l'évolution du sentiment autour de votre marque au fil du temps et comprenez quand et pourquoi la crise s'est produite. Identifiez les principaux sujets de discussion (topics, hashtags...), lieux de conversation (forums, réseaux sociaux...) et relais d'opinion (promoteurs, détracteurs) afin de construire votre stratégie de sortie de crise.
Communiquez auprès de votre audience avec notre fonctionnalité Engage, puis analysez l’impact de votre communication dans la résolution de la crise au travers des variations de mentions ou du sentiment de votre audience.
It comes down to trust. Mention was well known as the experts of media monitoring, so naturally, we went with them. We know we can use their tool and trust it 100%.
Juliette Hervé
Content Marketing Manager @Spendesk
Mention is a crucial tool for shaping our offerings and pricing. Frankly, I consider it indispensable for running my business.
Nathanael Rosidi
CEO @StrataScratch
We were contacted several times by one of Mention's competitors. There were a few differences, but overall, Mention achieved the same results. However, the price had nothing to do with it.... For me, Mention is the best value for money.
Damien Haudrechy
Social Media Manager @K•LINE
The most important metric for us is being able to anticipate threats. We’re using some of Mention’s reporting tools to bring clients the information before they’ve seen it themselves.
Lex Bearden
Digital Content Manager @Calvert Street Group
Mention allowed us to automate media monitoring and get real-time alerts whenever our brand was mentioned online. It saves us hours every week.
Darby Wong
CEO @Clerky
Mention showed a spike in popularity among South Korean Instagram users. We quickly translated our ads to Korean, to target this newmarket. We would never have known about our Korean market without Mention’s analytics.
Schöneck Shoaf
Cofounder @1 Second Everyday
“Notre client voulait vraiment savoir s'il rencontrait des problèmes d’image de marque sur les réseaux et disposer de la meilleure communication possible en cas de crise. Mention a été la solution à ce besoin.”
José Delgado, Founder & Director @Domino Internet
Read more
“L'enjeux le plus important pour nous est de pouvoir anticiper les crises. Nous utilisons Mention pour fournir à nos clients des informations avant qu'ils n'aient eu le temps de les découvrir eux-mêmes.“
Lex Bearden, Digital Content Manager, @Calver Street Group
“Grâce à Mention, nous avons pu détecter très rapidement une publication d'un candidat relatant une expérience négative totalement contraire à notre politique RH. Après l'avoir découvert via Mention, nous avons contacté le candidat, échangé avec lui et, surtout, mené une enquête pour que cet épisode ne se reproduise plus.”
Damien Haudrechy, Social Media Manager @K•LINE