Product Spotlight: Monitor like never before with our revamped feed

For this edition of our quarterly product spotlight, we will highlight the most significant product updates in our feed.

Summary

• Reasons why you should check your feed every week
• Summarize mentions
• Tags and favorite mentions

———————————————————————————————–

Reasons why you should check your feed every day

The feed lets you get the view from the ground and stay reactive with a real-time stream of mentions.

Comprehensive Brand Management

• Find Untagged Mentions: Discover brand mentions that aren’t tagged, giving you a complete picture of your brand’s presence.
• Sentiment Analysis: Understand the sentiment behind each mention, whether positive or negative, to manage your brand’s reputation better.
• Engage with Your Audience: Respond to questions and interact with your audience directly from our platform.

User-Generated Content (UGC)

• Harness the power of UGC to enhance your brand’s authenticity and reach. Find and leverage content created by your audience to build a stronger community and boost engagement.

Content Inspiration

• Never run out of ideas for your posts. Our tools help you find inspiration by analyzing trending topics and content that resonates with your audience.

Stay Ahead with Trends

• Keep up with the latest trends relevant to your industry. Our trend analysis tools ensure you are always informed about what’s happening in your market, allowing you to capitalize on new opportunities.

Enhanced Features

• Influence Score Tooltip: A new tooltip has been added to explain the influence score, providing clear insights into your brand’s impact.
• Updated Group Mention Icon: The group mention icon has been redesigned for better clarity and usability.

This feature is available for all plans

———————————————————————————————–

Summarize mentions

If you’re short on time but need to grasp the essence of a long article mentioning your brand, you need to start utilizing our AI feature to summarize it efficiently! Available at the top of your mention preview, the feature can turn a 40-page report into a 3-sentence synthesis.

This feature is available for Company plans only

Tasks management in the feed

Work with your team by assigning tasks directly in the feed.

• Did you see something interesting from a user on X (previously Twitter)? Assign it to your community manager to retweet.
• Noticed a customer complaint? Send it to customer service to handle.
• Found a great feature idea from a competitor? Share it with the product team for their insights.

The task management tab now displays comprehensive information. Users can see who assigned a specific task to whom, along with the date and comments, whereas previously, only the basic mention information was shown.

———————————————————————————————–

Tags and favorite mentions

Your feed might sometimes look overloaded with many mentions fetched from the numerous sources available with Mention. In that situation, organizing with tags and a favorite icon can be beneficial.

Tags have been made more visible and easier to create, with a “Create a tag” call-to-action (CTA) now prominently displayed in the secondary navigation bar.

A permanent colored star now highlights mentions marked as favorites, ensuring users can swiftly identify and engage with their preferred content. This feature helps maintain an organized feed and facilitates the creation of custom reports.

This feature is available for all plans

Try Mention for free!