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Read all our articles from the category Social listening

6 Ways To Conduct A Content Gap Analysis Using Social Listening 2025-01-29

6 Ways To Conduct A Content Gap Analysis Using Social Listen...

As a modern-day marketer, hitting the right marks with your content strateg...

How AI Has Changed Social Listening Forever 2025-01-09

How AI Has Changed Social Listening Forever

The AI-driven social listening market is rapidly expanding thanks to the va...

Share of Voice vs Share of Market in the Era of AI 2024-12-04

Share of Voice vs Share of Market in the Era of AI

Remember the days when TV ads and billboards measured marketing success? We...

9 Social Listening Examples of Brands Getting It Right 2024-11-23

9 Social Listening Examples of Brands Getting It Right

The online consumer market is densely populated. With more brands fighting ...

Facebook Monitoring: Guide, Tools, Best Practices 2024-10-17

Facebook Monitoring: Guide, Tools, Best Practices

By now, most businesses understand the power of Facebook. It’s the world�...

How Social Listening Can Help Improve Your Customer Service 2024-09-10

How Social Listening Can Help Improve Your Customer Service

Imagine being able to tune into conversations happening all over the intern...

How to Use Social Listening to Track Seasonal Trends and Topics 2024-08-14

How to Use Social Listening to Track Seasonal Trends and Top...

Social listening can be tricky. There are so many data points to consider. ...

How To Measure Your Social Listening ROI: The Guide 2024-08-05

How To Measure Your Social Listening ROI: The Guide

In 2024, more than 61% of businesses employ social listening as a key marke...

How to Choose the Right Social Listening Tool ? 2024-06-19

How to Choose the Right Social Listening Tool ?

Choosing the right social listening tool can feel overwhelming with so many...

Social Listening by Industry: Strategies for 8 industries 2024-06-13

Social Listening by Industry: Strategies for 8 industries

Social listening is becoming essential for brands across different industri...

Questions to Ask Your Social Media Listening Tool Provider 2024-06-10

Questions to Ask Your Social Media Listening Tool Provider

Knowing the right questions to ask when choosing a social media listening t...

What is Emotion Analysis? [2025 Guide] 2024-05-30

What is Emotion Analysis? [2025 Guide]

Emotion analysis is a blend of psychology and technology in which human fee...

Customer Sentiment Analysis: The complete guide 2024-05-29

Customer Sentiment Analysis: The complete guide

Understanding customer sentiment is like predicting a business’s futu...

Net Sentiment Score: Definition, Best Practices and Uses 2024-05-28

Net Sentiment Score: Definition, Best Practices and Uses

Net Sentiment Score, often mentioned in sentiment analysis, is a compelling...

15 Best Social Listening Tools to Try in 2025 2024-05-24

15 Best Social Listening Tools to Try in 2025

Not all brand mentions on social media are valuable. Some mentions are simp...

19 Best Sentiment Analysis Tools to Consider in 2025 2024-05-16

19 Best Sentiment Analysis Tools to Consider in 2025

Picture this: your new product launches and reviews flood social media and ...

Top 5 CrowdTangle alternatives 2024-05-13

Top 5 CrowdTangle alternatives

Over the years, Crowdtangle gained popularity for its combination of data a...

Social Media Analytics: The full guide 2024-04-17

Social Media Analytics: The full guide

Social media analytics is an essential component for any brand or business ...

Sentiment analysis: The Complete Guide 2024-04-11

Sentiment analysis: The Complete Guide

Sentiment analysis has become an essential tool in interpreting the textual...

Beyond Mentions: Leveraging Advanced Analytics 2024-03-18

Beyond Mentions: Leveraging Advanced Analytics

Forget just “spring cleaning” your home this season — how about sprin...

Share of voice : What is it and you to increase yours 2024-01-26

Share of voice : What is it and you to increase yours

If you’ve ever wondered how visible your brand is within your industr...

Trends for 2024 using Social Listening 2024-01-22

Trends for 2024 using Social Listening

In the dynamic landscape of 2024, the role of social listening has evolved ...

How can social media listening increase customer advocacy ? 2024-01-17

How can social media listening increase customer advocacy ?

Understanding Social Media Listening Social media listening is a powerful t...

Social Listening vs Social Monitoring, what’s the difference ? 2024-01-01

Social Listening vs Social Monitoring, what’s the diff...

There’s a lot of noise online. Millions of posts and articles are cre...

7 Strategies For Using Pinterest Analytics To Get Better Campaign Results 2023-12-11

7 Strategies For Using Pinterest Analytics To Get Better Cam...

Pinterest can be a powerful platform for savvy marketers, offering access t...

Sentiment Analysis: Understanding Perception for Better Marketing 2023-11-03

Sentiment Analysis: Understanding Perception for Better Mark...

In our hyper-connected and data-driven world, understanding customers’...

13 Advanced Social Media Marketing Tactics to Skyrocket Your Online Brand Presence 2023-10-04

13 Advanced Social Media Marketing Tactics to Skyrocket Your...

4.8 billion people around the world use social media, making up approximate...

Product spotlight: Add some magic to your analysis and don’t forget to answer the crowd 2023-06-16

Product spotlight: Add some magic to your analysis and don’t...

From now on, every quarter, we will provide you with an exclusive recap of ...

How Social Listening Can Transform Your Social Media Marketing Strategy 2023-06-14

How Social Listening Can Transform Your Social Media Marketi...

In 2023, almost 5 billion people will have used social media. With an incre...

Social Listening: Harnessing Customer Feedback for Business Growth 2023-04-19

Social Listening: Harnessing Customer Feedback for Business ...

Modern marketing is full of inscrutable jargon (what’s an AIDA again?), b...

Social Listening: Definition, Strategies, and Tools 2021-04-20

Social Listening: Definition, Strategies, and Tools

Are you new to social listening? This post tells you everything you need to...

How Social Listening can Enrich your Clients’ Marketing Campaigns 2021-02-19

How Social Listening can Enrich your Clients’ Marketin...

Creating effective marketing campaigns that add value to your client’s br...

How to Use Social Listening for Influencer Marketing 2020-12-23

How to Use Social Listening for Influencer Marketing

You’ve probably already invested in a social listening tool, if not befor...

10 Ways Financial Institutions Can Use Social Listening 2020-09-18

10 Ways Financial Institutions Can Use Social Listening

As the finance industry is going through a digital transformation, social m...

How To Use Social Media Analytics To Create The Best Content 2020-03-10

How To Use Social Media Analytics To Create The Best Content

We’re living in an era where we can do almost everything online. Some peo...

Build Your Social Media Crisis Management Plan in 10 Steps 2019-11-15

Build Your Social Media Crisis Management Plan in 10 Steps

A communications crisis can strike at any time. It could be a faulty produc...

5 Tips to Increase Engagement With your Brand on Social Media 2019-06-25

5 Tips to Increase Engagement With your Brand on Social Medi...

Social media is one of the most, if not the most, effective way to increase...

Instagram Engagement Report 2019: The more hashtags, the less engagement 2019-03-18

Instagram Engagement Report 2019: The more hashtags, the les...

This short post is the last of a series of five in which we share some of t...

Instagram Engagement Report 2019: Tagging Users Doesn't Generate Engagement 2019-03-15

Instagram Engagement Report 2019: Tagging Users Doesn't...

This short post is the fourth of a series of five in which we share some of...

Instagram Engagement Report 2019: The 19 Most Engaging Hashtags in 2018 2019-03-13

Instagram Engagement Report 2019: The 19 Most Engaging Hasht...

This short post is the third of a series of five in which we share some of ...

Instagram Engagement Report 2019: The 19 Most Used Hashtags in 2018 2019-03-11

Instagram Engagement Report 2019: The 19 Most Used Hashtags ...

This short post is the second of a series of five in which we share some of...

Instagram Engagement Report 2019: What We Learned From 48+ Million Posts 2019-02-27

Instagram Engagement Report 2019: What We Learned From 48+ M...

According to recent stats (2019), Instagram is the 5th most populated socia...

Video Content Gets the Most Engagement on Instagram 2019-02-27

Video Content Gets the Most Engagement on Instagram

We have been preaching this for quite some time now: video is the most effe...

Super Bowl 2019: 10 Brands That Dominated the Ads 2019-02-07

Super Bowl 2019: 10 Brands That Dominated the Ads

This past Sunday marked the 53rd edition of the highly-anticipated Sup...

Event Monitoring: 4 Marketing Lessons From #CES2019 2019-01-17

Event Monitoring: 4 Marketing Lessons From #CES2019

Las Vegas’ CES, or Consumer Electric Show, is the biggest event in the wo...

Market Research: 5 Ways Social Listening Can Help 2019-01-08

Market Research: 5 Ways Social Listening Can Help

Market research is critical for all organizations. Whether you’re a new e...

5 Marketing Lessons Every Retail Brand Should Apply in 2019 2018-12-26

5 Marketing Lessons Every Retail Brand Should Apply in 2019

November was one of the highest grossing months in terms of revenue for man...

How to Monitor Your Product Launch: Lessons from #AppleEvent2018 2018-09-24

How to Monitor Your Product Launch: Lessons from #AppleEvent...

Running a product launch can be one of the most stressful times in a market...